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Client Testimonials & News

I engaged Family Harmony for over six months while my Financial Dispute Resolution (FDR) hearing was rescheduled twice and ultimately proceeded on the third listing. Throughout this period, Lisa provided consistent and reliable support in preparing for three separate FDR appointments. She was approachable, patient, and clear in her guidance, helping me stay focused and properly prepared at each stage. Family Harmony offers a highly cost-effective alternative to instructing a solicitor. Had I engaged a solicitor, my costs would likely have been several times higher than the fees charged by Family Harmony. I found their service to be both professional and excellent value for money.

Brijesh Maroj

After being bullied, for a number of years by the family court process, the other solicitor accusing me of everything, I lost hope that I would see my children again. Having Karen explain to me in a way that I could understand everything, I took it day by day, and now successfully see my children, if I could say anything always remember the children are what matter. I cannot thank Family Harmony enough.

Paula A

Dear Lisa, I just wanted to take a moment to thank you for the way you conducted yourself during yesterday’s hearing. Although you were acting for the respondent, I really appreciated your calm, balanced, and professional approach throughout the day and my Barrister really enjoyed working with you. Your ability to remain composed and objective helped keep things on track and prevented the situation from becoming unnecessarily heated. You were very much a voice of reason, and that brought a sense of fairness and respect to the proceedings that I think everyone benefited from. Mackenzie Friends don’t always get the recognition they deserve, but your contribution was invaluable. You handled things with integrity, empathy, and clear understanding — qualities that are sometimes rare in such settings. So, even though we were technically on opposite sides, I wanted to acknowledge your excellent work and the positive impact you had on the tone and direction of the hearing. It’s always refreshing to deal with someone who approaches their role with such professionalism and humanity. Thank you again, Lisa. I wish you all the best in your continued work supporting others Best, Jade

Jade

I can’t thank Lisa Hiddleston at Family Harmony enough for the incredible support she provided me throughout my family court proceedings. As my McKenzie Friend, Lisa was a lifeline during one of the most challenging times in my life. She produced a well-written, detailed, and powerful statement on my behalf, making sure every key point was captured. No phone call, question, or issue was ever too much trouble for her—she was always available, approachable, and genuinely committed to helping. I never once felt like an inconvenience, which is rare and invaluable when you’re going through something as emotionally draining as family court. As a 30-year-old full-time single dad, repeatedly facing court has taken a real toll on me and my family. Lisa made the entire process more bearable, with her reassurance, knowledge, and tireless support. With extremely limited funds and no access to legal aid, I truly believe this is one of the best options available. Lisa’s help wasn’t just professional—it was compassionate, and it made a real difference. I’m incredibly grateful for everything she has done and would highly recommend exploring this option if you’re struggling with family court. People like Lisa are rare, and I’m thankful she was there when I needed it most.

Kye

I had Karen for my 30 min consultation, she was very informative, and I chose to then use them as my mckenzie friend in court. Lisa arrived at court and instantly put me at ease amd reduced my anxiety. She explained everything in terms i could understand, and offered advice during the hearing. Honestly would of struggled without her suppprt. I am using her again for my next hearing, which speaks for itself.

Angie Clark

Lisa supported me with my divorce and financial remedy from start to finish. There were a few bumps in the road but Lisa had my back the whole time. At the final hearing the Judge allowed her to “act” for me and her negotiations got a fair outcome. My ex had a solicitor and I felt I had a better service and saved thousands of pounds. Fantastic McKenzie Friend service!

Narinda

I cannot thank Lisa enough for the support she gave me throughout my case. Her attention to detail, professionalism, and clear guidance made a very difficult process much easier to manage. She was always approachable, easy to reach, and took the time to explain things properly, which helped me stay focused and prepared at every stage. I really appreciated how open, supportive, and thorough she was throughout. I would highly recommend Lisa to anyone needing reliable and professional support.

Spencer Sewell

I can’t thank Lisa enough for all her help. She was so kind, patient and understanding throughout the whole process, and really took the time to make sure I felt supported. She gave me the confidence I needed to face something I was dreading, and explained everything so clearly that I never felt lost. Having her as my McKenzie Friend made such a difference, and I honestly don’t think I could have managed without her guidance and reassurance. I’d highly recommend her to anyone needing support.

Jordana

A dad of 2 little girls with equal parental responsibilities and unable to see my children. Family court was the only way forward. Lisa came by recommendation. From the initial meeting I understood what to expect, how long the court process is likely to take and what it’s likely to cost me, and ultimately when I could expect to see my girls again even if it was at a contact centre. This was the same for each and every step through the court hearings. Clarity and transparency! As always. Lisa always answers her phone, or text, works into the evening, receiving emails and texts, and even at weekends. She was with me every step of the way, doing the back office paperwork, to sitting beside me in court. Like myself, Lisa wanted the best outcome for me and my children, and she made that possible, saving many more months of heart ache and pain, and saving me £1000’s!!!! Strengthening my case. We even had some laughs along the way, which I thought at the beginning of this journey would never be possible. Lisa made everything possible. To me, she is the 4th emergency service! I am eternally grateful.

C Raymond

Lisa was great at giving me advice and guidance in preparing for a cafcas meeting and going to court. She walked me through all of the processes that the court has and made sure that I was ready for my first hearing. She was there on the day and gave me invaluable advice during the hearing. With out a doubt, it was the best money I have ever spent and worth every penny of it, plus a whole load more!

Nikolas W

Wow trying to understand financial statements was a minefield, but Lisa made the process a lot less stressful, guiding me all the way through.

Danielle G

Karen’s help and guidance has been invaluable, they made the whole application and court process smooth and easy to navigate, can’t recommend Karen and the family harmony team enough.

Dan Martin

Hi,Good morning, I had the most amazing advice with compassion.And sensible straightforward insights from Lisa. I cannot thank her enough and I hope and pray that she is rewarded many fold in her own life.As this is something that very few people have the ability to do and to give of that time so thank you

James Bishop

Friend during a particularly challenging time with my child custody and financial arrangement cases. Lisa was incredibly knowledgeable, supportive, and attentive to every detail. Her guidance made a huge difference and provided me with the confidence I needed throughout the process. I highly recommend her services!

Hassan Razzaq

Thank you for the telephone consultation before I went into court. With limited money you helped me so much with what to expect and how to respond.

 

Penny F

Amazing service! Really happy with the advice and support provided by Karen. She has made what was a very difficult time for our family a lot less stressful and has been calm, positive and extremely helpful in helping us resolve this. Would definitely recommend their services!

Laura

Karen is a consummate professional and a pleasure to work with. She is honest, reliable, good-natured and always positive. A force to be reckoned with, she supports the local community with a passion and drive unsurpassed by her peers. I wholeheartedly recommend her and her business services.

TB

I can’t recommend Lisa enough for the fantastic support she gave during my final hearing. Having someone with me in court for morale and to help guide me when things got stressful was great.

Emma B

Amazing from Start to finish. Lisa explained everything with ease and great detail. Supported me in writing statements and came to court to guide me and ask the right questions. Was by my side the whole way. Forever grateful for the support I received. It made the whole journey alot lighter! Thank you Lisa!

Nikki L

Had a call with Karen. She was very informative and walked me through the whole process. Finally on step to getting things sorted. Would highly recommend!

Alby A

Absolutely amazing. I got the best possible result, quicker than I thought and Lisa guided me through every step of the way. Would recommend, again and again!

Rhiannon J

I can’t say enough good things about Family Harmony! My partner and I were constantly arguing, and it was affecting our children. After just a few sessions, we noticed a huge difference. We learned how to manage conflict and understand each other’s needs. Our children now feel comfortable again and understand co-parenting is ok and that they don’t have to choose one or the other.

Melissa T

Your help today in court was brilliant and you stopped me digging a hole for myself. You saved us a lot of time by helping me a with a proposal to Cafcass which was discussed by them with the other parent before we went into the court room. We should have an agreement shortly so an order can be put in place without attending court again!

Des James

After initially appointing a solicitor to act on my behalf, I found that it was going to cost me more than I could comfortably afford, so I opted for the assistance of Family Harmony, who in my opinion provide all that you need to see you through the court process and more at a fraction of the cost of a solicitor, I was reassured and felt at ease from the beginning and throughout the process, the responses I received were always prompt and extremely helpful, I was fortunate enough to have had a resolution after the initial court hearing and therefore my McKenzie Friend was not required to attend court on my behalf but I would most definitely have requested this assistance should it have proceeded to another hearing. The support I received before, during and after the case has been exceptional and I would not hesitate to recommend to anyone who finds themselves in the same situation, to Family Harmony. Thank you Karen

Robert Thomas

Lisa was absolutely amazing . She has a wealth of knowledge and a huge amount of empathy. She told me exactly how it would work and was by my side keeping me calm throughout the whole hearing . I couldn’t have had someone better helping me and can’t recommend her enough.

Louise Cox

Big shout out to Karen, who kept me in line, at first I did not want to listen, but she kept very clear guidlines with me, once I started listening everything became so less stressful. Seeing my children again has meant the world to me. I am forever grateful, Thank you.

Paul S

I have just had a very successful outcome in court, all due to the information and assistance from Karen at Family Harmony, the reassurance they offer and the response to any questions raised was always without delay, I would not hesitate to recommend Family Harmony, not only because they delivered an exceptional service but at a cost that is affordable to all, rather than spending a fortune on solicitors fees when it clearly is not necessary to do so.

Robert Thomas

Karen and Lisa provide a service which is of a world class standard. Their very personal, professional, and comprehensive support from the first contact, preparation phase and support in court hearings were outstanding. Family matters and financial matters were met with immaculate care with insight with realistic guidance. The pressure of the experience was dissipated by Karen and Lisa’s support, especially during preparation where deadlines were met and presented in a high quality professional form. The aftercare provided by Karen and Lisa mirrored the care given throughout, in my view because both Karen and Lisa are genuine kind people, that have a sole purpose of helping individuals during tough times. Thank you to you both.

Karl Halabi

Amazing service! Really happy with the advice and support provided by Karen. She has made what was a very difficult time for our family a lot less stressful and has been calm, positive and extremely helpful in helping us resolve this. Would definitely recommend their services!

Laura Lynd

I just want to say a huge thank you to Lisa for all the support she gave us during the court process. She truly went above and beyond! She’s knowledgeable, friendly, and made everything feel calmer and more manageable. Having her there gave us peace of mind at a really stressful time. I’m so grateful for her guidance and would absolutely recommend her to anyone who needs someone caring and competent by their side .

Aline Liani

Your help today in court was brilliant and you stopped me digging a hole for myself. You saved us a lot of time by helping me a with a proposal to Cafcass which was discussed by them with the other parent before we went into the court room. We should have an agreement shortly so an order can be put in place without attending court again!

Lauren Eatock

Thank you, Family Harmony you were like our personal support network. With your help, I managed to navigate the family court with confidence. They’re the kind of people you want on your side in tough times.

John P

I cannot begin to express how helpful it was to have the support of Lisa throughout both my family and financial divorce proceedings. I truly would not have been able to manage without her support and would wholeheartedly recommend family harmony’s services to anyone going through this awful experience.

Katie Barnes

Lisa was an incredible support throughout my long-running financial dispute case. I truly regret not involving The Family Harmony from the very beginning of the divorce proceedings—it would have saved a considerable amount of money..

Edita P

I’m very happy with the help and support from Lisa, who helped me through a difficult court hearing with empathy and professionalism. Highly recommended.

Katie L

I wanted to thank you Lisa for your advice not to waste my money for the bundle instead to use it for holiday. I got non molestation order and went with my daughter for holiday back home. You advices are priceless. When I will be ready I will contact you regarding arrangements for my daughter for more advices. Thank you once again.

Kishan

Thank you, Karen, for your time, I wish I had known about you before losing a lot of money to my last solicitor who seemed to just keep me in a warzone, you explained things much more clearly, which made my situation easier to handle.

Terry S

I contacted Lisa for assistance with a child access court case. I had already spent nearly £14000 on solicitor fees without making any progress.

Lisa was very straightforward and honest about minimising my costs, and she quickly identified the necessary steps. I was impressed by her ability to quickly understand and process information.

In court, she remained exceptionally composed, focused, and direct with me. Keeping me levelheaded, without this I know I would of debated with frustration. She zeroed in on achieving the best outcome with her impressive Family Court knowledge.

The final ruling was everything I had hoped for. Without her, I would have been very lost, and her help came at a fraction of the cost of a solicitor. I was also deeply touched when she followed up a few weeks after the ruling to check on how things were going with me and my children. I highly recommend her services.

Jack F

I couldn’t have gone to court with the services of family harmony. They made it possible I didn’t know where to start or what to do. With the help and guidance of Lisa I was able to apply to the courts and represent myself they made it incredibly easy and possible. I can’t thank them enough for what they did

Aden Bestford

Family Harmony has been a rock for me helping me complete applications and statements, I wouldn’t have known where to start without their help.

Marciek W

Lisa was an incredible support throughout my long-running financial dispute case. I truly regret not involving The Family Harmony from the very beginning of the divorce proceedings—it would have saved a considerable amount of money.

Edita

Family Harmony has been a game-changer for us. We were struggling with setting boundaries with our young children, and it was causing stress for everyone. Now, we have a better routine, and our kids are thriving. It’s amazing how a few simple changes made such a big impact!

Sandra K

I highly recommend Lisa, she has a fantastic knowledge of law and defended my case brilliantly. She was fantastic at communicating and I was shocked how available she made herself to me. She put me at ease through the whole process and followed up everything. I am so grateful for the advice and support.

Joanne Curl

Thank you for supporting me in court today you don’t know how much it helped me. Hopefully now we can finish court proceedings soon after 3 long years

Jessica L

Lisa was extraordinary. A real human being with tons of experience who says it as it is. She provided me with invaluable insights, advice and reassurance and did it all promptly and professionally..

Matt Broom

I have just had a wonderful free 30 minute first chat with Lisa. She went through every step of court with me and what to expect. I suffer with extreme anxiety and she really calmed me down and was a really big support to me and offered so much free help and advice and extremely helpful guidance. Can highly recommend Lisa for any help anyone may need during difficult and stressful times where a Mckenzie Friend can be needed. Thank you so much Lisa xx

Nikki S