Client Testimonials & News

I have just had a wonderful free 30 minute first chat with Lisa. She went through every step of court with me and what to expect. I suffer with extreme anxiety and she really calmed me down and was a really big support to me and offered so much free help and advice and extremely helpful guidance. Can highly recommend Lisa for any help anyone may need during difficult and stressful times where a Mckenzie Friend can be needed. Thank you so much Lisa xx

Thank you, Family Harmony you were like our personal support network. With your help, I managed to navigate the family court with confidence. They’re the kind of people you want on your side in tough times.

I can’t thank Lisa Hiddleston at Family Harmony enough for the incredible support she provided me throughout my family court proceedings. As my McKenzie Friend, Lisa was a lifeline during one of the most challenging times in my life. She produced a well-written, detailed, and powerful statement on my behalf, making sure every key point was captured. No phone call, question, or issue was ever too much trouble for her—she was always available, approachable, and genuinely committed to helping. I never once felt like an inconvenience, which is rare and invaluable when you’re going through something as emotionally draining as family court. As a 30-year-old full-time single dad, repeatedly facing court has taken a real toll on me and my family. Lisa made the entire process more bearable, with her reassurance, knowledge, and tireless support. With extremely limited funds and no access to legal aid, I truly believe this is one of the best options available. Lisa’s help wasn’t just professional—it was compassionate, and it made a real difference. I’m incredibly grateful for everything she has done and would highly recommend exploring this option if you’re struggling with family court. People like Lisa are rare, and I’m thankful she was there when I needed it most.

Thank you for supporting me in court today you don’t know how much it helped me. Hopefully now we can finish court proceedings soon after 3 long years

I can’t thank Lisa enough for all her help. She was so kind, patient and understanding throughout the whole process, and really took the time to make sure I felt supported. She gave me the confidence I needed to face something I was dreading, and explained everything so clearly that I never felt lost. Having her as my McKenzie Friend made such a difference, and I honestly don’t think I could have managed without her guidance and reassurance. I’d highly recommend her to anyone needing support.

I engaged Family Harmony for over six months while my Financial Dispute Resolution (FDR) hearing was rescheduled twice and ultimately proceeded on the third listing. Throughout this period, Lisa provided consistent and reliable support in preparing for three separate FDR appointments. She was approachable, patient, and clear in her guidance, helping me stay focused and properly prepared at each stage. Family Harmony offers a highly cost-effective alternative to instructing a solicitor. Had I engaged a solicitor, my costs would likely have been several times higher than the fees charged by Family Harmony. I found their service to be both professional and excellent value for money.

Had a call with Karen. She was very informative and walked me through the whole process. Finally on step to getting things sorted. Would highly recommend!

Your help today in court was brilliant and you stopped me digging a hole for myself. You saved us a lot of time by helping me a with a proposal to Cafcass which was discussed by them with the other parent before we went into the court room. We should have an agreement shortly so an order can be put in place without attending court again!

Dear Lisa, I just wanted to take a moment to thank you for the way you conducted yourself during yesterday’s hearing. Although you were acting for the respondent, I really appreciated your calm, balanced, and professional approach throughout the day and my Barrister really enjoyed working with you. Your ability to remain composed and objective helped keep things on track and prevented the situation from becoming unnecessarily heated. You were very much a voice of reason, and that brought a sense of fairness and respect to the proceedings that I think everyone benefited from. Mackenzie Friends don’t always get the recognition they deserve, but your contribution was invaluable. You handled things with integrity, empathy, and clear understanding — qualities that are sometimes rare in such settings. So, even though we were technically on opposite sides, I wanted to acknowledge your excellent work and the positive impact you had on the tone and direction of the hearing. It’s always refreshing to deal with someone who approaches their role with such professionalism and humanity. Thank you again, Lisa. I wish you all the best in your continued work supporting others Best, Jade

I have just had a very successful outcome in court, all due to the information and assistance from Karen at Family Harmony, the reassurance they offer and the response to any questions raised was always without delay, I would not hesitate to recommend Family Harmony, not only because they delivered an exceptional service but at a cost that is affordable to all, rather than spending a fortune on solicitors fees when it clearly is not necessary to do so.

Karen and Lisa provide a service which is of a world class standard. Their very personal, professional, and comprehensive support from the first contact, preparation phase and support in court hearings were outstanding. Family matters and financial matters were met with immaculate care with insight with realistic guidance. The pressure of the experience was dissipated by Karen and Lisa’s support, especially during preparation where deadlines were met and presented in a high quality professional form. The aftercare provided by Karen and Lisa mirrored the care given throughout, in my view because both Karen and Lisa are genuine kind people, that have a sole purpose of helping individuals during tough times. Thank you to you both.

Family Harmony has been a game-changer for us. We were struggling with setting boundaries with our young children, and it was causing stress for everyone. Now, we have a better routine, and our kids are thriving. It’s amazing how a few simple changes made such a big impact!

I highly recommend Lisa, she has a fantastic knowledge of law and defended my case brilliantly. She was fantastic at communicating and I was shocked how available she made herself to me. She put me at ease through the whole process and followed up everything. I am so grateful for the advice and support.

I had the pleasure of working with both Lisa and Karan, during a very difficult time as a single parent navigating the family court process. From the very beginning, they were supportive, professional, and incredibly knowledgeable about how the court system works.

As a single parent, the process felt overwhelming and stressful, but having someone there to guide me through the paperwork, explain what to expect in court, and help me stay organised made a huge difference. They were patient, approachable, and always took the time to make sure I understood each step.

What stood out the most was their genuine care and understanding. They recognised the emotional strain that comes with family proceedings and provided reassurance while still remaining clear and practical in their advice. Their support gave me confidence when speaking in court and helped me present my case much more clearly.

I would highly recommend their services to any parent, especially single parents who may feel alone or unsure about navigating the legal system. Having a McKenzie Friend by your side can make the process far less intimidating, and the support I received was invaluable.

Your help today in court was brilliant and you stopped me digging a hole for myself. You saved us a lot of time by helping me a with a proposal to Cafcass which was discussed by them with the other parent before we went into the court room. We should have an agreement shortly so an order can be put in place without attending court again!

I can’t recommend Lisa enough for the fantastic support she gave during my final hearing. Having someone with me in court for morale and to help guide me when things got stressful was great.

Lisa was an incredible support throughout my long-running financial dispute case. I truly regret not involving The Family Harmony from the very beginning of the divorce proceedings—it would have saved a considerable amount of money..

Amazing service! Really happy with the advice and support provided by Karen. She has made what was a very difficult time for our family a lot less stressful and has been calm, positive and extremely helpful in helping us resolve this. Would definitely recommend their services!

I just want to say a huge thank you to Lisa for all the support she gave us during the court process. She truly went above and beyond! She’s knowledgeable, friendly, and made everything feel calmer and more manageable. Having her there gave us peace of mind at a really stressful time. I’m so grateful for her guidance and would absolutely recommend her to anyone who needs someone caring and competent by their side .

Lisa supported me with my divorce and financial remedy from start to finish. There were a few bumps in the road but Lisa had my back the whole time. At the final hearing the Judge allowed her to “act” for me and her negotiations got a fair outcome. My ex had a solicitor and I felt I had a better service and saved thousands of pounds. Fantastic McKenzie Friend service!

I’m very happy with the help and support from Lisa, who helped me through a difficult court hearing with empathy and professionalism. Highly recommended.

Lisa was extraordinary. A real human being with tons of experience who says it as it is. She provided me with invaluable insights, advice and reassurance and did it all promptly and professionally..

I can’t say enough good things about Family Harmony! My partner and I were constantly arguing, and it was affecting our children. After just a few sessions, we noticed a huge difference. We learned how to manage conflict and understand each other’s needs. Our children now feel comfortable again and understand co-parenting is ok and that they don’t have to choose one or the other.

I cannot recommend Lisa at Family Harmony highly enough. As my McKenzie Friend solicitor, she went truly above and beyond in supporting me in my divorce from an abusive partner.

Coming from a low-income background, I was incredibly worried about navigating the legal process on my own. Lisa not only brought exceptional knowledge and professionalism, but also compassion, patience, and unwavering support. She took the time to explain everything clearly and her dedication made a situation that felt overwhelming and isolating much more manageable. Thanks to her expertise and commitment, I was able to successfully complete my divorce and move forward with my life.

If you are looking for someone who genuinely cares, fights for you, and delivers outstanding support, Lisa is simply exceptional.

After initially appointing a solicitor to act on my behalf, I found that it was going to cost me more than I could comfortably afford, so I opted for the assistance of Family Harmony, who in my opinion provide all that you need to see you through the court process and more at a fraction of the cost of a solicitor, I was reassured and felt at ease from the beginning and throughout the process, the responses I received were always prompt and extremely helpful, I was fortunate enough to have had a resolution after the initial court hearing and therefore my McKenzie Friend was not required to attend court on my behalf but I would most definitely have requested this assistance should it have proceeded to another hearing. The support I received before, during and after the case has been exceptional and I would not hesitate to recommend to anyone who finds themselves in the same situation, to Family Harmony. Thank you Karen

amily Harmony has been a rock for me helping me complete applications and statements, I wouldn’t have known where to start without their help.

Karen’s help and guidance has been invaluable, they made the whole application and court process smooth and easy to navigate, can’t recommend Karen and the family harmony team enough.

brilliant woman verry understanding and goes beyond to help!!!

Navigating the family court system alone is a minefield. Lisa at Family Harmony was my guide through it.
As a litigant in person across multiple hearings, I was facing a process that felt designed to overwhelm. Lisa cut through the noise — calm, sharp, and always prepared. She helped me understand not just what to do, but why, which gave me the confidence to hold my ground and keep my sanity..
Her knowledge of procedure and her instinct for what matters is most excellent.. I walked into my final hearing with a position statement that was solid and clear and got a resolution in under an hour with my points agreed.
If you're going through the family courts, Lisa is genuinely invaluable.

After being bullied, for a number of years by the family court process, the other solicitor accusing me of everything, I lost hope that I would see my children again. Having Karen explain to me in a way that I could understand everything, I took it day by day, and now successfully see my children, if I could say anything always remember the children are what matter. I cannot thank Family Harmony enough.

I cannot begin to express how helpful it was to have the support of Lisa throughout both my family and financial divorce proceedings. I truly would not have been able to manage without her support and would wholeheartedly recommend family harmony’s services to anyone going through this awful experience.

I cannot thank Lisa enough for the support she gave me throughout my case. Her attention to detail, professionalism, and clear guidance made a very difficult process much easier to manage. She was always approachable, easy to reach, and took the time to explain things properly, which helped me stay focused and prepared at every stage. I really appreciated how open, supportive, and thorough she was throughout. I would highly recommend Lisa to anyone needing reliable and professional support.

I contacted Lisa for assistance with a child access court case. I had already spent nearly £14000 on solicitor fees without making any progress.

Lisa was very straightforward and honest about minimising my costs, and she quickly identified the necessary steps. I was impressed by her ability to quickly understand and process information.

In court, she remained exceptionally composed, focused, and direct with me. Keeping me levelheaded, without this I know I would of debated with frustration. She zeroed in on achieving the best outcome with her impressive Family Court knowledge.

The final ruling was everything I had hoped for. Without her, I would have been very lost, and her help came at a fraction of the cost of a solicitor. I was also deeply touched when she followed up a few weeks after the ruling to check on how things were going with me and my children. I highly recommend her services.

I wanted to thank you Lisa for your advice not to waste my money for the bundle instead to use it for holiday. I got non molestation order and went with my daughter for holiday back home. You advices are priceless. When I will be ready I will contact you regarding arrangements for my daughter for more advices. Thank you once again.

Wow trying to understand financial statements was a minefield, but Lisa made the process a lot less stressful, guiding me all the way through.

Lisa was absolutely amazing . She has a wealth of knowledge and a huge amount of empathy. She told me exactly how it would work and was by my side keeping me calm throughout the whole hearing . I couldn’t have had someone better helping me and can’t recommend her enough.

Amazing service! Really happy with the advice and support provided by Karen. She has made what was a very difficult time for our family a lot less stressful and has been calm, positive and extremely helpful in helping us resolve this. Would definitely recommend their services!

Karen is a consummate professional and a pleasure to work with. She is honest, reliable, good-natured and always positive. A force to be reckoned with, she supports the local community with a passion and drive unsurpassed by her peers. I wholeheartedly recommend her and her business services.

Thank you, Karen, for your time, I wish I had known about you before losing a lot of money to my last solicitor who seemed to just keep me in a warzone, you explained things much more clearly, which made my situation easier to handle.

I couldn’t have gone to court with the services of family harmony. They made it possible I didn’t know where to start or what to do. With the help and guidance of Lisa I was able to apply to the courts and represent myself they made it incredibly easy and possible. I can’t thank them enough for what they did

Amazing from Start to finish. Lisa explained everything with ease and great detail. Supported me in writing statements and came to court to guide me and ask the right questions. Was by my side the whole way. Forever grateful for the support I received. It made the whole journey alot lighter! Thank you Lisa!

I had Karen for my 30 min consultation, she was very informative, and I chose to then use them as my mckenzie friend in court. Lisa arrived at court and instantly put me at ease amd reduced my anxiety. She explained everything in terms i could understand, and offered advice during the hearing. Honestly would of struggled without her suppprt. I am using her again for my next hearing, which speaks for itself.

Absolutely amazing. I got the best possible result, quicker than I thought and Lisa guided me through every step of the way. Would recommend, again and again!

Lisa was great at giving me advice and guidance in preparing for a cafcas meeting and going to court. She walked me through all of the processes that the court has and made sure that I was ready for my first hearing. She was there on the day and gave me invaluable advice during the hearing. With out a doubt, it was the best money I have ever spent and worth every penny of it, plus a whole load more!

Thank you for the telephone consultation before I went into court. With limited money you helped me so much with what to expect and how to respond.

Hi,Good morning, I had the most amazing advice with compassion.And sensible straightforward insights from Lisa. I cannot thank her enough and I hope and pray that she is rewarded many fold in her own life.As this is something that very few people have the ability to do and to give of that time so thank you

A dad of 2 little girls with equal parental responsibilities and unable to see my children. Family court was the only way forward. Lisa came by recommendation. From the initial meeting I understood what to expect, how long the court process is likely to take and what it’s likely to cost me, and ultimately when I could expect to see my girls again even if it was at a contact centre. This was the same for each and every step through the court hearings. Clarity and transparency! As always. Lisa always answers her phone, or text, works into the evening, receiving emails and texts, and even at weekends. She was with me every step of the way, doing the back office paperwork, to sitting beside me in court. Like myself, Lisa wanted the best outcome for me and my children, and she made that possible, saving many more months of heart ache and pain, and saving me £1000’s!!!! Strengthening my case. We even had some laughs along the way, which I thought at the beginning of this journey would never be possible. Lisa made everything possible. To me, she is the 4th emergency service! I am eternally grateful.

Highly recommend, I’ve been absolutely clueless going into all of this but Karen has helped and supported me with absolutely everything and more, answered all questions I’ve asked. Very professional. Karen has been absolutely amazing even managed to get someone else to attend court with me due to her going on holiday on my first court date!

Big shout out to Karen, who kept me in line, at first I did not want to listen, but she kept very clear guidlines with me, once I started listening everything became so less stressful. Seeing my children again has meant the world to me. I am forever grateful, Thank you.