Terms and Conditions of Family Harmony Ltd Website and Booking Platform
These Terms and Conditions govern the use of the Family Harmony Ltd website as well as our booking platform and payment services. Family Harmony Ltd operates as an advocacy company providing support to clients facing family court matters. By accessing or using the website and booking platform, you agree to these terms and conditions.
Website Content:
The content provided on the website is for informational purposes only.
While we strive to ensure the accuracy and reliability of the information, we do not guarantee its completeness or suitability for any particular purpose. The content should not be construed as legal advice.
Client-Advocate Relationship:
Use of the website does not create a client-advocate relationship between you and Family Harmony Ltd. Any information provided on the website or through communications with Family Harmony Ltd representatives does not constitute legal advice and should not be relied upon as such.
Advocacy Services:
Family Harmony Ltd provides advocacy services to clients facing family court matters. Engaging our services is subject to a separate agreement and fee structure.
The specific terms and conditions of our advocacy services will be outlined in the agreement provided to clients.
Booking Platform:
Our booking platform allows clients to schedule appointments for advocacy services. By booking an appointment through our platform, you agree to abide by the terms and conditions outlined in this document.
Payments:
Payments for advocacy services booked through our platform are processed securely using third-party payment providers. By making a payment, you agree to abide by the terms and conditions of the payment provider. Family Harmony Ltd is not responsible for any errors or issues arising from payment processing.
Clients agree to pay the specified fees for the services provided prior to any consultations or work. Failure to pay fees may result in suspension or termination of services.
Cancellation and Refund Policy:
Clients may cancel scheduled appointments with at least 24 hours’ notice to receive a full refund.
Refunds will not be provided for cancellations made less than 24 hours before the scheduled appointment.
Confidentiality:
Any information shared with Family Harmony Ltd through the website, booking platform, or other communications channels will be treated confidentially following our privacy policy. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and Family Harmony Ltd cannot guarantee the absolute security of your information.
Third-Party Links:
The website and booking platform may contain links to third-party websites or resources. These links are provided for your convenience and do not imply endorsement by Family Harmony Ltd. We are not responsible for the content or accuracy of third-party websites, and your use of such websites is at your own risk.
Intellectual Property:
All content and materials on the website and booking platform, including text, graphics, logos, and images, are the property of Family Harmony Ltd or its licensors and are protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or publicly display any content from the website or booking platform without prior written permission from Family Harmony Ltd.
Limitation of Liability:
Family Harmony Ltd shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the website, booking platform, or reliance on its content, even if advised of the possibility of such damages. This limitation of liability applies to the fullest extent permitted by law.
Changes to Terms:
Family Harmony Ltd reserves the right to modify or update these terms and conditions at any time without prior notice. By continuing to use the website and booking platform after such changes, you agree to be bound by the revised terms and conditions.
If you have any questions or concerns about these terms and conditions, please contact us at hello@familyharmony.co.uk